Privacy Policy — Odyssey Marketing

Who We Are

Odyssey Marketing Ltd provides photo and video booth services, permanent venue installations, and digital engagement solutions for event spaces, nightclubs, wedding venues and retail environments.
Our website address is: https://odyssey‑marketing.co.uk

Information We Collect

Contact & Enquiry Forms

When you contact us through our website forms, we collect the information you provide, such as:

• Your name
• Email address
• Phone number
• Venue or business details
• Any message or enquiry

This information is used solely to respond to your enquiry and provide follow‑up support where needed.

Comments (If Enabled)

If comments are enabled on any blog posts, we collect the data shown in the comment form, along with your IP address and browser user‑agent to help detect spam.
An anonymised hash of your email address may be sent to the Gravatar service to display a profile image.

Media Uploads

If you upload images to our website (e.g., for testimonials or case studies), please avoid uploading files with embedded location data (EXIF GPS). Visitors to the website could otherwise download and extract this information.

Cookies

Our website uses cookies to ensure functionality and improve your experience.

Examples include:

• Form convenience cookies: If you submit a form, you may opt‑in to saving your details so you don’t need to re‑enter them on your next visit (lasts up to 12 months).
• Login cookies (for admin users only): WordPress sets temporary cookies to confirm whether your browser accepts cookies. These contain no personal data.
• Display and session cookies: Used for remembering screen preferences or editing a post (admin users only). These typically last between 1 day and 1 year.

You may disable cookies in your browser settings at any time.

Embedded Content From Other Websites

Pages or blog posts may include embedded content (e.g., YouTube videos, Instagram feeds, maps).
Embedded content behaves exactly as if you visited the third‑party website directly.
These websites may:

• Collect data about you
• Use cookies
• Include third‑party tracking
• Monitor your interaction with the embedded content

Odyssey Marketing has no control over third‑party data processing.

Who We Share Your Data With

We do not sell or share your personal data with unrelated third parties.

Your data may be shared only with:

• Service providers who help operate our website (e.g., spam detection, hosting security)
• Email/CRM platforms used only to respond to your enquiry
• Automated systems for spam and security detection

If you request a password reset (admin users only), your IP address may be included in the reset email.

How Long We Retain Your Data

Enquiries:

Information submitted through contact forms is kept for as long as necessary to respond to your enquiry, provide ongoing support, or maintain client relationships.

Comments (If Enabled):

Comments and their metadata are stored indefinitely so that follow‑up comments can be recognised automatically.

User Accounts (Admin Users Only):

For users with website accounts, we store the personal information provided in their profile.
Users can view, edit, or delete their information at any time (username cannot be changed).

Your Data Rights

You may request at any time:

• A copy of the personal data we hold about you
• Correction of inaccurate information
• Deletion of your personal data (except where we must retain it for legal or security reasons)

To submit a request, please contact:
📧 info@odyssey‑marketing.co.uk

Where Your Data Is Sent

Visitor enquiries, comments (if enabled), and form submissions may be checked through automated security and spam‑detection services.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:
📧 info@odyssey‑marketing.co.uk
📍 Odyssey Marketing Ltd, United Kingdom